This privacy policy explains what personal information Laser247 collects through this website and the betting platform, why we collect it, who we share it with, and the choices you have. It is written in plain language. Effective date: October 2026.
Information we collect
- Account details: your name, mobile number and city, which you give us on WhatsApp when your Laser247 ID is created.
- Device and connection data: IP address, device type, operating system, browser and app version, and login times. This is collected automatically whenever you use the website or app.
- Transaction records: deposits, withdrawals, the payment method used, transaction references such as UTR numbers, and your bet history.
- Support conversations: WhatsApp and live chat messages with our team, including screenshots you send.
- Identity documents: requested only when needed for KYC, normally before a withdrawal above ₹50,000 or on a first withdrawal.
Why we use it
- To create and manage your account and let you log in securely.
- To process deposits and withdrawals and match them to the correct account.
- To detect fraud, multiple accounts, bonus abuse and unauthorised access, including sending email and SMS alerts when we see an unusual login.
- To answer your support requests and resolve disputes.
- To apply responsible gaming settings such as deposit limits and self-exclusion.
- To meet legal and record-keeping obligations.
- To tell you about offers, if you have not opted out.
KYC data
When we ask for identity documents, we use them only to verify that the account holder is an adult and that the withdrawal is going to the account holder’s own bank or UPI. Documents are stored with restricted access and are not used for marketing.
Cookies and analytics on this website
This website uses cookies to remember basic preferences and to measure which pages are visited so we can improve our guides. You can block cookies in your browser; the guides will still work. The betting platform uses session cookies that are needed for login and security.
Who we share information with
- Payment gateways and banking partners, to process your deposits and withdrawals.
- SMS and WhatsApp messaging providers, to deliver OTPs, alerts and support replies.
- Service providers that host our systems or help us detect fraud, under confidentiality obligations.
- Authorities, where we are legally required to respond to a valid request.
We do not sell your personal information.
How long we keep it
Account and transaction records are kept for as long as your account is open and for a further period required for financial record-keeping and dispute handling. Support chats are retained so we can follow up on earlier issues. Identity documents are deleted once they are no longer needed for verification or legal reasons.
Security
All pages and transactions are protected with 256-bit SSL encryption. Logins support two-factor authentication. Access to personal data inside Laser247 is limited to staff who need it for their role, and that access is logged. No system is perfectly secure, so we also ask you to protect your side: use a strong password, enable 2FA, and never share your credentials.
Your choices and rights
You can ask us to show you the personal information we hold, correct details that are wrong, update your mobile number, stop promotional messages, or delete your account and data where we are not required to keep it. Send the request on WhatsApp from your registered number or through the contact page. We confirm your identity before acting on any request.
Children
Laser247 is for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe a minor has created an account, contact us and we will close it and remove the data.
Changes to this policy
We may update this policy when our services or legal obligations change. The effective date at the top of the page shows the current version. Significant changes will be announced on the platform or by message.
Related pages
18+ only. Betting involves financial risk. Play responsibly.
